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CANCEL

It is possible to cancel the order if the product has not been sent by our agency

If the product has not yet been sent, the refund will be immediate.

RETURN/REFUND

Our policy lasts 30 days. If more than 30 days have passed since your purchase, we may offer you a partial refund of up to 50% of the purchase price.

To be eligible for a return, your item must be unused and in the original condition. condition you received it. It must also be in its original packaging.

Returns of certain types of goods are not permitted. (except in case of manufacturing defect)

-Women's lingerie, bodysuits and beauty/health products

To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.

* Any item that is not in its original condition, damaged or missing parts for a reason not due to our error.


* Any item returned more than 30 days after delivery
Refunds (if applicable)


Once your return has been received and inspected, we will email you to let you know that we have received the returned item. We'll also let you know if your refund is approved or declined.


If approved, your refund will then be processed and your original credit card or payment method will be credited automatically within a few days.

Delayed refunds or missing (if applicable)
If you haven't received a refund yet, first double check your bank account.

Depending on the bank, it may take 3-6 days.

The refund will be instantaneous if the purchase has been paid for by paypal.


If you've completed all of these steps and still haven't received your refund, contact us at contact@modefitgirl.com or fill out the contact form at the top from the website to the pages section.


Sale or promotion items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotion items are not.

Exchanges (if applicable)
We only replace items that were originally faulty or damaged.

If you need to replace yours with the same item, email us at contact@modefitgirl.com and send your item to: 10 rue blacas, Nice, 06000, France.

The shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

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